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Troubleshooting
Select from the following for troubleshooting assistance:
Issues related to terminal appointments
TMF has been paid but the terminal still shows HOLD
The container should be at the terminal but PierPass shows it as "Pending"
My Booking does not display
Container status is active but unable to click on "Pay" tab
It shows "Pay" but will not allow for a credit card or eCheck payment
My credit card has been declined
My eCheck has been declined
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