PierPASS

About PierPASS
News & Information
PierPASS Links

PierPASS is a not-for-profit company created by marine terminal operators at the ports of Los Angeles and Long Beach in 2005 to address multi-terminal issues such as congestion, security and air quality. Under the program, all international container terminals in the two ports established additional shifts per week.

For current blog posts and other news and information about PierPASS, Click Here.

For more information, please e-mail us at Pierpass.OffPeak-TMF@pierpass.net.

To contact our Customer Service Center, please call: (877) 863-3310.

TMF to Increase 4.2% on August 1, 2020 (posted 06/30/20)

PierPASS 2.0 - Year One Update (posted 12/02/19)

PierPass Posts “2.0” Update Results (posted 07/25/19)

TMF to Increase 1.9% on August 1, 2019 (posted 06/28/19)

FMC Clears PierPass to Start Revised OffPeak Program (posted 11/15/18)

Microsoft Edge & IE 10/11 Compatibility

PierPASS 2.0 - What's New & What's the Same (posted 10/30/2018)

Update to PierPASS program changes

PierPASS to Adopt Appointment System & Flat Fee (Posted 4/16/2018, Effective August 2018)

Marine Terminal Operating Schedule (effective March 26, 2020)

Marine Terminal Gate Schedule (effective October 30, 2019)

Marine Terminal Schedule Appendix A (effective July 23, 2005)

Supplemental Schedule B Credit Agreement (effective December 4, 2017)

PierPASS History

PierPASS Q & A (updated April 26, 2017)

PierPASS General FAQ's - Direct Pay Customer

PierPASS General FAQ's - Credit Customer

PierPASS Electronic Data Interchange (EDI) Description

PierPASS Container Request File Layout and Description

PierPASS Communication Profile Form

PierPASS Policy on Traffic Mitigation Fee Responsibility

TruckTags can be purchased on eModal, www.emodal.com.

RFID tags can be mailed or picked up at the truck center at Pier S in Long Beach. Tags are only available to trucks registered in eModal’s TruckerCheck program.

Trucking companies are responsible for distributing the RFID tags to their registered truck drivers. Installation instructions are available in English and Spanish.

TruckTag Installation Instructions – English
TruckTag Installation Instructions – Spanish
TruckTag Frequently Asked Questions
TruckTag Support

Appointment Systems
Terminal Contacts
Live Images

PierPass does not manage the terminals' appointment systems.
Please select the terminal below for information about their appointment system.

Los Angeles Terminals

APM Terminals (APMT)
Fenix Marine Services (FMS)
West Basin Container Terminal (WBCT)
Everport Terminal Services (ETS)
TraPac, LLC
Yusen Terminals, LLC

Long Beach Terminals

Long Beach Container Terminal (LBCT)
Total Terminal Inc (TTI)
International Transportation Service (ITS)
Pacific Container Terminal (PCT)
SSA Marine Pier A
C60 Matson

Los Angeles Terminals
APM Terminals (APMT)	(310) 221-4000
Fenix Marine Services (FMS)	(888) 815-3758
West Basin Container Terminal (WBCT)	(877)-391-2725
Everport Terminal Services (ETS)	(310) 221-0220
TraPac, LLC	(877) 387-2722 / (310) 830-2000
Yusen Terminals, LLC	(310) 548-8000

Long Beach Terminals
Long Beach Container Terminal (LBCT)	(562) 435-8585
Total Terminal Inc (TTI)	(562) 256-2649
International Transportation Service (ITS)	(562) 435-7781
Pacific Container Terminal (PCT)	(562) 590-8728 / (866) 545-3142
SSA Marine Pier A	(562) 436-4489 / (866) 545-3142
C 60 Matson	(562) 495-8612

"Live Gate Images" has moved to WCMTOA.org. This link will remain on PierPass-tmf.org for a limited time. Please bookmark the new location!

Go to Live Gate Images on WCMTOA.org

Beneficial Cargo Owners (BCOs) companies are responsible for the payment of the Traffic Mitigation Fee (TMF) for import and/or export containers that move during all shifts. In order to pay the TMF your company must register an account.

Registered users will provide contact information about their company and will be able to set up multiple users to access their account (logons), and designate individuals (or email accounts) inside and outside of your organization to receive email notifications on events that happen within your account.

For example, if your company deals with a logistics or drayage company that performs the physical pick-up of your containers, you may want to add their email contact information to the Containers Released (TMF Paid) event so that they would be notified when containers have been paid and a TMF release has been sent to the Marine Terminal.

Click here to begin.

Troubleshooting

Select from the following for troubleshooting assistance:

Issues related to terminal appointments

TMF has been paid but the terminal still shows HOLD

The container should be at the terminal but PierPass shows it as "Pending"

My Booking does not display

Container status is active but unable to click on "Pay" tab

It shows "Pay" but will not allow for a credit card or eCheck payment

My credit card has been declined

My eCheck has been declined

Login ID:
Password:

Forgot your password?

BULLETINS

PierPASS monthly website maintenance

We will be performing scheduled maintenance to the PierPASS website, on Sunday, October Twenty-Fifth, between 02:00 and 10:00.

The website will be available during most of this time, during the maintenance window we will have the website down and the maintenance page posted.

Please plan your claiming activities accordingly.

During the downtime

Inbound EDI will be received, but held in queue
Outbound 315 activity will be stopped
Maintenance Page will be up on the website and customer access will be blocked

More Info

TMF RATE CHANGE - AUG. 1, 2020

Click Here For Press Release

Direct Pay Customers Click Here

Credit Customers Click Here

More Info

Effective Tuesday, March 24, 2020

The marine terminal operators in the Ports of Los Angeles and Long Beach will be sanitizing terminal equipment between the first and second shifts. Therefore, until further notice, the second shift will start at 7:00 p.m. and end at 4:00 a.m.

Should you have any questions, please contact the terminal.

More Info

Browser Compatibility

Please refer here for preferred browser setup

More Info


PierPASS Website Maintenance for Archiving

The PierPass web site and EDI will be down for maintenance on Saturday Sept 5th and Sunday Sept. 6th. If you plan to pick-up or deliver a container which requires a TMF payment during those times, please ensure that ALL Claims are made before close of business on Friday, September 4th. PierPASS customer service is available until 6pm on Friday, Sept. 4th. Please plan your claiming activity accordingly for any container moves to be made during the holiday weekend or early Tuesday morning.

Los Angeles Terminals

Long Beach Terminals

Los Angeles Terminals

Long Beach Terminals

Troubleshooting