•  About PierPASS
  • News & Information
  • PierPASS Links 

PierPASS is a not-for-profit company created by marine terminal operators at the ports of Los Angeles and Long Beach in 2005 to address multi-terminal issues such as congestion, security and air quality. Under the program, all international container terminals in the two ports established additional shifts per week.


For current blog posts and other news and information about PierPASS, Click Here.


For more information, please e-mail us at Pierpass.OffPeak-TMF@pierpass.net.


To contact our Customer Service Center, please call: (877) 863-3310.

PierPass Posts “2.0” Update Results  (posted 07/25/19)

TMF to Increase 1.9% on August 1, 2019 (posted 06/28/19)

FMC Clears PierPass to Start Revised OffPeak Program  (posted 11/15/18)

Microsoft Edge & IE 10/11 Compatibility

PierPASS 2.0 - What's New & What's the Same (posted 10/30/2018)

Update to PierPASS program changes

PierPASS to Adopt Appointment System & Flat Fee (Posted 4/16/2018, Effective August 2018) 

 


Marine Terminal Operating Schedule (effective September 18, 2019)

Marine Terminal Gate Schedule (effective September 18, 2019)

Marine Terminal Schedule Appendix A (effective July 23, 2005)

Supplemental Schedule B Credit Agreement  (effective December 4, 2017)

 

PierPASS History

PierPASS Q & A (updated April 26, 2017)

PierPASS General FAQ's - Direct Pay Customer

PierPASS General FAQ's - Credit Customer

PierPASS Electronic Data Interchange (EDI) Description

PierPASS Container Request File Layout and Description

PierPASS Communication Profile Form

PierPASS Policy on Traffic Mitigation Fee Responsibility



TruckTags can be purchased on eModal, www.emodal.com.

RFID tags can be mailed or picked up at the truck center at Pier S in Long Beach. Tags are only available to trucks registered in eModal’s TruckerCheck program.

Trucking companies are responsible for distributing the RFID tags to their registered truck drivers. Installation instructions are available in English and Spanish.

TruckTag Installation Instructions – English
TruckTag Installation Instructions – Spanish
TruckTag Frequently Asked Questions
TruckTag Support
  • Appointment Systems
  • Terminal Contacts
  • Live Images

PierPass does not manage the terminals' appointment systems.
Please select the terminal below for information about their appointment system.

Los Angeles Terminals

APM Terminals (APMT)
Fenix Marine Services (FMS)
West Basin Container Terminal (WBCT)
Everport Terminal Services (ETS)
TraPac, LLC
Yusen Terminals, LLC

Long Beach Terminals

Long Beach Container Terminal (LBCT)
Total Terminal Inc (TTI)
International Transportation Service (ITS)
Pacific Container Terminal (PCT)
SSA Marine Pier A
C60 Matson

Los Angeles Terminals
APM Terminals (APMT) (310) 221-4000
Fenix Marine Services (FMS) (888) 815-3758
West Basin Container Terminal (WBCT) (877)-391-2725
Everport Terminal Services (ETS) (310) 221-0220
TraPac, LLC (877) 387-2722 / (310) 830-2000
Yusen Terminals, LLC (310) 548-8000
 

Long Beach Terminals
Long Beach Container Terminal (LBCT) (562) 435-8585
Total Terminal Inc (TTI) (562) 256-2649
International Transportation Service (ITS) (562) 435-7781
Pacific Container Terminal (PCT) (562) 590-8728 / (866) 545-3142
SSA Marine Pier A (562) 436-4489 / (866) 545-3142
C 60 Matson (562) 495-8612

"Live Gate Images" has moved to WCMTOA.org. This link will remain on PierPass-tmf.org for a limited time. Please bookmark the new location!
 
  Go to Live Gate Images on WCMTOA.org

Beneficial Cargo Owners (BCOs) companies are responsible for the payment of the Traffic Mitigation Fee (TMF) for import and/or export containers that move during all shifts. In order to pay the TMF your company must register an account.

Registered users will provide contact information about their company and will be able to set up multiple users to access their account (logons), and designate individuals (or email accounts) inside and outside of your organization to receive email notifications on events that happen within your account.

For example, if your company deals with a logistics or drayage company that performs the physical pick-up of your containers, you may want to add their email contact information to the Containers Released (TMF Paid) event so that they would be notified when containers have been paid and a TMF release has been sent to the Marine Terminal.

Click here to begin.

Troubleshooting
 
Select from the following for troubleshooting assistance:
Issues related to terminal appointments
TMF has been paid but the terminal still shows HOLD
The container should be at the terminal but PierPass shows it as "Pending"
My Booking does not display
Container status is active but unable to click on "Pay" tab
It shows "Pay" but will not allow for a credit card or eCheck payment
My credit card has been declined
My eCheck has been declined
 
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BULLETINS
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PierPASS website maintenance

 

We will be performing planned maintenance to the PierPASS Production Environment, scheduled for Sunday, October 20, between 03:00 and 10:00 PDT.

 

We anticipate minimal application downtime during this cycle as our plan is to apply the necessary updates and patches leaving the application accessible and available to end users for the majority of the maintenance window.

 

End users may experience intermittent interruptions briefly while we test post-patching activity.

 

Please plan your claiming activities accordingly.

More Info
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